Frequently Asked Questions

How do I place an order for roofing materials?

You must create an account or log in to access live pricing, availability, and build your quote. Once submitted, we’ll confirm your request and send a secure invoice link.

No. Because we offer real-time contractor pricing and verify stock in your region, registration is required to view rates and build quotes.

Yes, and it’s the same low price for everyone. As a community-powered supplier, your size doesn’t matter. Whether you do 1 job or 50, everyone gets the best possible rate. No tiers. No games. Just real savings the bigger we grow together.

We do not have strict minimums, but certain products may be subject to supplier or freight minimums depending on weight or quantity.

We accept all major credit cards and secure ACH payments via your custom invoice.

How fast can I get my materials?

If your requested items are in stock and ordered before 2 PM, same-day or next-day delivery may be available. For out-of-stock items, delivery times vary based on supplier lead times.

We ship nationwide to job sites, warehouses, and commercial addresses. Delivery is available to the ground or rooftop — your choice.

Deliveries must be received by someone on-site, and large orders may require a forklift or dock. Be sure to inspect all materials upon arrival and report any issues within 48 hours.

Can I browse brands and colors before logging in?

Yes, you can view all product lines and options without an account — but live pricing, quotes, and checkout require registration.

We supply GAF, Owens Corning, CertainTeed, Tamko, IKO, and other top-tier roofing products — with regional inventory specific to your job site ZIP.

Absolutely. We carry full roof systems including underlayment, ridge caps, drip edge, vents, coil, caulking, fasteners, and more.

Will I have a dedicated account rep?

Yes. Every contractor is assigned a real human contact — no bots or ticket systems. We’re here to help from quote to delivery.

USA Supplies is contractor-built and community-backed. We’re America’s first roofing supply platform built by roofers, for roofers.

Yes. Join our referral program and get paid every time a contractor you refer places an order.

What if something is missing or damaged?

All deliveries should be inspected immediately. Note any issues on the delivery slip and notify us within 48 hours for resolution.

Returns may be accepted on select items if unopened and unused. Custom or special-order items may be final sale. Contact your rep to discuss.